Can I still get online deliveries? These shops are still delivering clothes and toiletries while the UK is on lockdown

Prime Minister Boris Johsnon put the UK on lockdown on Monday (23 Mar), announcing strict new guidelines in the fight to contain the spread of coronavirus.

Shops, pubs, restaurants and other leisure venues have all now been forced to close, and people have been ordered not to leave their homes unless it is for specific and essential reasons.

A number of shops have been permitted to remain open, including supermarkets and other food shops, with the public now urged to use delivery services where they can.

Can I still get online deliveries?

Despite the closure of all shops selling non-essential goods, online deliveries will continue to enable people to order food and shopping straight to their home.

Shops that have been permitted to stay open include:

- Supermarkets

- Pharmacies

- Vets

- Newsagents

- Pet shops

- Hardware stores, such as B&Q

- Retail shops in hospitals

- Petrol stations

- Laundrettes

- Undertakers

- Banks

- Post Offices

The new restrictions do permit infrequent shopping for basic necessities, such as food or medicine, but people should use delivery services where they can

What shops are offering online delivery services?

Several supermarkets are offering home delivery services during the UK lockdown, including Sainsbury’s, Tesco, Asda, M&S and Morrisons.

Information about home delivery during the lockdown can be found on the supermarket websites, but shoppers are warned that demand is high and slots may not always be available.A number of retailers are also still offering online delivery services, despite their stores being closed.

Here are some of the stores where you can still buy goods:

Boots

Boots is offering home delivery, but services are taking around seven days due to high demand, with the likes of toilet roll and hand washes currently out of stock.

Shoppers are advised to keep checking the website for items being restocked.

John Lewis

While John Lewis has closed all of its stores, it is still offering delivery services via its website, and its click and collect service is available to use at Waitrose stores.

The retailer is still delivering large items, providing no members of the household are self-isolating, and has committed to honour home installation and assembly services that were booked before 19 March.

Amazon

Amazon has committed to keeping its delivery services open during the lockdown, with the retailer seeking to prioritise deliveries to people who need essentials, such as the elderly.

Non-essential products are to be halted to give priority to medical supplies, household staples and other high-demand essentials, until 5 April.

Those who are Prime members can also use the add-on services Amazon Fresh and Amazon Pantry, which stock household essentials and some food items.

Superdrug

Home delivery and click and collect services are available at Superdrug, although the retailer is warning of a potential delay with some orders due to the current high volume.

New Look

The high street retailer is still delivering to homes across the UK and at Collect+ locations, and their returns policy has been extended for three months.

Customers who made a purchase after 16 February 2020 are still able to get a refund, and any in store purchases that are within the 28 day returns period as of 16 March 2020 can also be returned with a valid receipt until 15 June 2020.

H&M

Online shopping is still available from H&M, with the stores offering free standard delivery and free flexible returns on all hm.com orders.

It has also extended its returns policy from 28 days to 100 for all items.

Topshop

The websites for the Arcadia group, which includes Topshop, Burton, Dorothy Perkins, Evans and Miss Selfridge, all still remain active, allowing customers to order from their stores online.

Topshop has also said it is offering contact free deliveries for anyone who requests them, and the returns policy for in-store purchases will be extended by 14 days once stores reopen.

Miss Selfridge

Free online deliveries are available while stores are closed, and the store has said it is currently experiencing “no issues” with delivery times. The returns policy remains as normal.

River Island

River Island is operating a 24/7 delivery service and is offering contactless delivery for customers who request it, as well as deliveries to local collection points.

The returns policy has also been updated to allow customers who bought items in-store 28 days from when shops reopen to send items back.

Online shoppers also have 28 days to return items via its free services as standard.

GAP

The retailer has stopped its click and collect service, but is offering free delivery on orders of more than £25.

The returns policy has also been extended, allowing customers until 1 July 2020 to return purchases made between 1 January 2020 and 31 March 2020.

TK Maxx

Shoppers can still get home deliveries as normal, but will not be able to use the click and collect service from stores.

The retailer is offering contact-free delivery and has extended its returns policy by 30 days from the date stores reopen.

Coronavirus: the facts

What is coronavirus?

COVID-19 is a respiratory illness that can affect lungs and airways. It is caused by a virus called coronavirus.