Bus driver made mum and son feel ‘humiliated’

11th January 2012'Picture of Vivien Johnston and her 2-year-old son Austin-Lee McDermott  who has cerebral palsy and is in a wheelchair. She has continual problems with bus drivers being rude to her and one drove off and did not let her on on Friday as there were two pushchairs already on the bus - they are suppose to fold them up for a disabled person'PICTURE: MATTHEW PAGE
11th January 2012'Picture of Vivien Johnston and her 2-year-old son Austin-Lee McDermott who has cerebral palsy and is in a wheelchair. She has continual problems with bus drivers being rude to her and one drove off and did not let her on on Friday as there were two pushchairs already on the bus - they are suppose to fold them up for a disabled person'PICTURE: MATTHEW PAGE
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A BUS company has apologised to a mum who said she was not allowed to travel with her disabled son.

Vivien Johnston, of Kirkthorpe, said she was left feeling “humiliated and embarrassed” when a “rude” bus driver refused her entry on the 2.10pm Normanton to Kirkthorpe Arriva service last Friday.

The single mum was with her two-year-old son Austin-Lee McDermott, who suffers with cerebral palsy and needed to get home to be fed through a tube linked to his stomach.

Miss Johnston, 19, said: “There were two pushchairs with children in them on the bus and there is a sign saying they may need to be folded up to make way for a wheelchair.

“The driver was rude and said it was not wheelchair-friendly.

“He told me to read a sign on the bus and when I stepped off to do so, he just drove off.

“I felt humiliated and embarrassed. This is not the first time I have had trouble, and other mums with disabled children say they have problems.”

Nigel Featham, managing director for Arriva Yorkshire, has apologised “for any distress that this situation may have caused” and said they were viewing CCTV footage as part of investigations.

He said nearly all buses will take wheelchairs by December.