‘Disgusting’ care at Pinderfields Hospital

Gemma Kennedy - who has come to us after she received disgraceful treatment at Pinderfields Hospital. (W542A230)
Gemma Kennedy - who has come to us after she received disgraceful treatment at Pinderfields Hospital. (W542A230)
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A WOMAN says she was forced to clean up her own vomit, wipe away her blood and sleep overnight in a chair at Pinderfields Hospital.

Gemma Kennedy came to the hospital suffering with renal colic from kidney stones on Monday - the third time she had visited after already being sent away twice before.

The 26–year-old first waited for six hours to be taken to a surgical assessment unit.

After being admitted on to a ward, Miss Kennedy said she was left disgusted by rude hospital staff, and was expected to sleep in a chair for nine hours.

She said: “It’s ridiculous bearing in mind I was in pain, it made me even worse to the point I was tempted to discharge myself.

“I’ve never ever been so annoyed with the fact that the hospital has treated someone like this, it’s disgusting.

Miss Kennedy – who lives in Dewsbury – said things then got worse.
She said: “You don’t even get offered any water, you have to ask.

“I was sick on the ward, I had to clean it up myself and there was blood on the chair which I ended up cleaning up because the doctors just ignored you.”

After receiving a scan at 1am, Miss Kennedy was told she would be given painkillers, but these never came.

Miss Kennedy said: “It’s just ridiculous that you have to go in three times for one thing.

“I’ve got petrol costs to and from the hospital. It’s ridiculous, I’ve never known anything so bad.”

Tracey McErlain-Burns, Chief Nurse and Director of Quality at The Mid Yorkshire Hospitals NHS Trust apologised to Miss Kennedy.

She said: “Our aim is to provide the best possible experience for all our patients and I would like to apologise to Miss Kennedy for not fully meeting that on this occasion.

“We remain in contact with Miss Kennedy, we have apologised for any distress caused and we are working with her to meet her ongoing care and treatment needs and to identify any learning from this.”