Significant failings in complaints handling

Dame Anne Owers

Dame Anne Owers

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The Independent Police Complaints Commission (IPCC) has found significant failings in the way three police forces - including West Yorkshire Police - handle complaints of discrimination.

The IPCC looked at 202 different allegations of discrimination on the grounds of race, disability and age made to West Yorkshire, West Midlands and Greater Manchester forces. Of the 170 made by members of the public, only 94 were investigated and none were upheld. This was in comparison to the 32 complaints made by police officers against their colleagues, half of which were upheld.

The report found that eight out of ten cases were not properly assessed.


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