Patients said there were not enough nurses when surveyed on their experiences of staying at the district’s hospitals.
Mid Yorkshire Hospitals Trust scored worse than most NHS trusts when patients were asked if they felt there were enough nurses to care for them.
The trust also scored worse for patients’ overall views and experiences in the annual Care Quality Commission survey.
But Mid Yorkshire, which runs Pinderfields, Pontefract and Dewsbury Hospitals, scored “about the same” as other trusts in most areas of the survey of adult in-patients.
The trust was also one of the best performers in areas including keeping patients’ appointments and helping patients eat meals.
Interim chief executive Stephen Eames said: “I’m pleased that the majority of patients who took part in the survey feel that we are doing well in some really key areas such as not changing their hospital admission date.”
He added: “However, the survey highlights some really significant areas that we need to review and act upon. I’m disappointed that when asked about their overall experience, patients responded less favourably than in 2011 and this means that nationally we don’t compare well. This is simply not good enough.”
Mr Eames said improvements had been made since the survey was carried out in July 2012.