Visiting supporters to the Rapid Solicitors Stadium will be housed in the Western Terrace from this season under changes aimed to enhance the matchday experience at Wakefield Trinity Wildcats.
The Super League club will allocate tickets to all away fans in 2013 for the Western Terrace, which houses 1,800 fans, following in-depth feedback from supporters and the club’s safety and security team Key Security.
Wildcats fans who have traditionally stood on the Western Terrace will not be prevented from doing so, although the club is encouraging supporters to congregate in the Fleetmaster North Stand and Eric France East Stand this season - starting at Saturday’s Super League clash with Hull KR (kick-off 5.45pm).
“Fan experience is of paramount importance to us, whether that be for a fan who has supported the team for decades or new people coming to watch the sport for the first time,” said Wildcats general manager Davide Longo.
“We considered all the feedback we’d received throughout 2012 from home and visiting supporters as well as from our matchday safety specialists, Key Security. We all felt that allocating an area for away supporters would enhance both the atmosphere and the overall match day experience for all concerned. We thank the clubs and all supporters in advance for their cooperation in helping us to strive to deliver the best possible experience of watching rugby league.”
Ian Bramley, of the Wildcats Supporters Trust, said: “We believe that the safety and enjoyment of our supporters on matchdays is paramount and are of the opinion that this move by the club will contribute towards that and enhance the matchday experience and atmosphere for all.
Key Security’s managing director, Kieran Montgomery, said;
“Customer experience and satisfaction is at the heart of our service delivery, and I echo Davide’s sentiments entirely.
“The club and I have worked extremely hard in the close season to review and where necessary improve safety arrangements and the spectator experience has been integral to the decisions we have made.
“Our role at the club is to ensure the safety and security of all fans, staff and players during matches and both the Club and myself believe this will ensure that the atmosphere at the Stadium will be enhanced.
“We wish a warm welcome to all fans, home and away and look forward to a successful season for the Wildcats.”
The changes will be in place for Wakefield’s first home match of Super League XVIII against Hull KR on Saturday (kick-off 5.45pm).