Video reveals new cash machine scam after customer spots hidden box that takes your cash

A cash machine scam has been revealed online showing how thieves are targeting your cash.

Friday, 30th July 2021, 11:56 am
A cash machine scam has been revealed online showing how thieves are targeting your cash.

A customer filmed how scammers are cleverly placing a plastic box over the withdrawls box, that collects cash, leaving the customer believing their money has not been dispensed due to the machine being out of service.

Once the customer walks away, the scammer then opens the cover and pockets the cash.

The trick was flagged on social media platform TikTok by a man who filmed himself while using a suspicious ATM.

He shows a sign above the machine that says deposits are currently out of service, leading customers to believe the deposit box is the same box that cash is dispensed from, which is out of order.

However, he then discovers a plastic lid on a separate part of the cash machine and he pulls back a plastic cover where his money has been stored.

In the footage, the customer used a Nationwide Building Society cash point, however other banks that include deposit boxes are likely to be affected.

The building society said customers should always check for suspicious activity before withdrawing cash in public.

Nationwide has this notice placed on its ATMs as well as a reminder and about what people should do in that situation:

A Nationwide spokesman said: “The type of incident highlighted in the video, although rare, can happen to ATMs anywhere at any time.

"Nationwide has a range of measures in place to try and combat these types of scams. However, as the video also demonstrates, it is important that people remain vigilant and check for anything suspicious when using ATMs, especially those located outside.”

He added if you notice anything suspicious or unusual with the ATM you’re about to use, stop, don’t use it and report it immediately.

There is also a page on their website, which helps people learn about card fraud and how they can protect themselves.

Other ways fraudsters try to steal cards and their details at ATMs:

Shoulder surfing

Someone watches you entering your PIN at an ATM or in a shop, before stealing your card. They often use distraction techniques or pickpocketing.

Skimming from the magnetic stripe

Skimming uses a device and camera attached to an ATM. These record the details from the magnetic stripe of your card and your PIN as you enter it. They create a fake card using your details and use it to make cash withdrawals and purchases.

Card trapping devices

These devices look like part of the ATM. They capture and keep your card. Criminals may try to trick you into re-entering your PIN while they watch. They remove the device and your card when you leave.