‘Dirty and unhygienic’ care home must improve

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A “dirty and unhygienic” elderly care home has been slammed by health inspectors who ordered its owners to make improvements.

Lofthouse Grange and Lodge, which houses up to 88 people, some with dementia, has been rated as “inadequate” in a damning report by the Care Quality Commission (CQC).

Inspectors who visited the Leeds Road home in November and December said in their report: “The service was not safe. Many areas of the home were dirty and unhygienic.

“We found faeces under a seat on a settee, and faeces were also found on the window ledge in a small lounge.

“Furniture was stained and damaged.”

The report said the dining room walls had food stains on them and food debris was found down the side of kitchen cabinets at the short-staffed home.

Owner Orchard Care Homes.com was already breaching the required standard for the care and welfare of residents in a previous CQC inspection last August.

On the latest visit it was also breaching regulations on cleanliness and infection control, staffing and meeting the nutritional needs of residents.

The report said: “People who lived at Lofthouse Grange and Lodge told us they felt safe living there.

“However, we found there were not always enough staff to keep people safe. We observed people waiting for assistance and in some cases becoming distressed when they had to wait for help.”

When inspectors visited at 6.30am, they found that some residents were already up and dressed.

The report said: “Some of those people required the assistance of two members of staff and as there were generally only two members of staff working on each unit we concluded people were still being got out of bed very early.”

Concerns were also raised about mealtimes. The report said: “We saw a person being assisted with their breakfast in a way which compromised their dignity.”

The home was rated “inadequate” for being both safe and caring and “requires improvement” for being effective, responsive and well-led.

Orchard Care Homes.com said it was concerned about issues raised in the report and would make sure improvements were made.

Bosses said in a statement: “We have increased the management resource in the home and have a robust action plan in place to address the issues and make the necessary changes to bring the home to full compliance.”