HEIGHT restrictions at the entrance to Trinity Walk car park could be raised after complaints from disabled shoppers.
The Express has received numerous complaints from residents with cars and vans taller than the current 2.1m height restriction, which is in force at the entrances to the new £210m shopping centre car park.
These include converted cars used for transporting wheelchairs.
Barriers are in place to prevent taller vehicles from getting in due to the height of the lower level car parking.
But after being contacted by the Express, the centre has decided to review its policy.
A spokeswoman for Trinity Walk said: “We have a wide range of disabled facilities at Trinity Walk including a number of disabled parking bays.
“There are, however, height restrictions in place in the car park.
“These ensure vehicles that are too high for the lower level of the car park do not come onto the site.
“We have, however, become aware that this is causing access issues for some oversize disabled vehicles.
“We are trying to identify a solution as a matter of urgency.
“In the meantime we can only apologise for the inconvenience.”
One of those who complained to Trinity Walk was Alison Steadman of Ivy Lane.
She said she always used to shop at Sainsbury’s, but has been forced to go elsewhere as she cannot park her Peugeot Expert.
The van has been converted to transport a wheelchair for her 15-year-old daughter.