Featherstone GP surgery retains ‘Good’ rating after CQC assessment
A GP surgery in Featherstone has retained its overall Good rating following an assessment by the Care Quality Commission.
Station Lane Medical Centre was praised for patient care and access to appointments, although inspectors identified areas where staff training oversight could be improved.
The practice, which serves approximately 8,200 patients, retained its Good rating across all five areas assessed – safe, effective, caring, responsive and well-led. Its rating remains unchanged from
Patient feedback was a particular strength, with survey results showing the practice performed above national averages in several areas.
The National GP Patient Survey found that 95 per cent of patients rated their overall experience as good, compared with 77 per cent nationally.
A further 98 per cent said they had confidence and trust in the healthcare professional they saw or spoke to, against a national figure of 93%.
The CQC report said: “The practice always treated people with kindness, empathy and compassion and respected their privacy and dignity.”