National Highways’ Operations Centre relocates to new location in Wakefield

National Highways’ Northeast Regional Operations Centre has officially relocated to Calder View House in Wakefield, thanks to UK-based engineering company Amey.

For 20 years, the centre was based at Kestrel House, supporting critical services including emergency response coordination, breakdown detection, and traffic signage management.

National Highways’ Northeast Regional Operations Centre has opened their brand-new premises at Calder View House.placeholder image
National Highways’ Northeast Regional Operations Centre has opened their brand-new premises at Calder View House.

However, the space was deemed ‘no longer fit for purpose’ – which prompted the need for a more efficient and environmentally sustainable facility.

As part of its longstanding partnership with National Highways, Amey led the full delivery of the complex, multi-year relocation project to transform an empty commercial office space it to a fully operational command and control centre.

Amey designed and constructed a new control room with structural reinforcements to support 22 55-inch TV screens and a seven-ton UPS battery system.placeholder image
Amey designed and constructed a new control room with structural reinforcements to support 22 55-inch TV screens and a seven-ton UPS battery system.

The relocation was completed earlier this year, and enabled the National Highways team ample time to move into the new building ahead of the lease expiry at Kestrel House.

Senior Project Manager at National Highways, Vanessa Bloomfield, said: “The Amey site team has gone above and beyond, consistently demonstrating professionalism, initiative, and a genuine commitment to the project’s success.

"The team’s proactive communication helped us resolve issues before they escalated, and their support for digital services suppliers ensured smooth, uninterrupted progress.”

Ian Warren, Business Director at Amey, said: “We are proud, this relocation marks one of Amey’s most significant projects for National Highways, underscoring a trusted delivery partnership and shared commitment to sustainable infrastructure.

"Moving from one site to another is no small feat especially when the technicalities of a control room are considered.

"The project required rigorous planning, specific requirements and careful coordination, resulting in a fantastic new space.”

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