Yorkshire Water drop-in event to support Wakefield customers with bills

Yorkshire Water is hosting a bill support drop-in in Wakefield tomorrow to help customers understand if they can reduce their water bills and receive immediate financial support.

Customers are invited to join Yorkshire Water colleagues on Northgate between 10am and 3.30pm on Friday, February 6, to enjoy a hot drink and see if they can get support with their bill or be signed up for the priority service register, which offers additional support to customers with a range of specific needs.

can also find out about local infrastructure schemes and wider Yorkshire Water projects.

Angie Markham-Nock, affordability strategy manager at Yorkshire Water, said: “We know that some of our customers are struggling with their bills, and will find increases to bills unmanageable, and this is why we are visiting communities with low levels of uptake of our financial support schemes to discuss the support we have available.

Yorkshire Water is hosting a bill support drop-in in Wakefield to help customers understand if they can reduce their water bills and receive immediate financial support.placeholder image
Yorkshire Water is hosting a bill support drop-in in Wakefield to help customers understand if they can reduce their water bills and receive immediate financial support.

“Last year we had some fantastic success stories from these events - one family in Bradford was able to save £700 on their annual bill by registering for WaterSupport, another will save an estimated £600 by having a meter fitted, whilst one customer in Doncaster saved £400.

"We’re so pleased to be able to bring these events back and hopefully support many more of our customers.”

Money from customer bills, as well as shareholder investments and borrowing, is used by Yorkshire Water to deliver infrastructure improvements.

Over 200 infrastructure improvement projects were completed in 2025 to help improve Yorkshire Water's performance and customer service.

Customers can also find details of financial support schemes and eligibility here or reach out by contacting 03451 299 299.

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